For Gold or Soul? The Story of a Great Department Store — Text and Context
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IN THE SUPERINTENDENT'S OFFICE.
The monster department store of Messrs. Denton, Day & Co. was thronged with shoppers, although the morning was still young.
Scores of pale-faced women and narrow-chested men stood behind the counters, while "cash girls," with waxen cheeks and scrawny figures, darted here and there on their ceaseless errands. On the fifth floor of the building, where the firm's offices were quartered, a score or more of anxious girls and women waited eagerly for an opportunity to enter their applications for service.
At last a private door was opened by an elfish-looking boy, and the earliest applicant was allowed to enter, the boy warning her, as she did so, to "be quick about it."
"So you are looking for work? Well, what can you do? Got any references? Talk fast, for I have no time to waste on applicants."
The speaker was Mr. Duncan Forbes, junior partner, as well as business superintendent of the establishment, and the person spoken to was a beautiful girl, about seventeen years of age, who had called to apply for a position as saleswoman.
"I have never worked before, sir," said the young girl, trying to obey and talk as rapidly as possible, "but I am sure I could learn in a very short time, if only you will give me a trial as saleswoman. Do please give me a trial!"
The keen-eyed superintendent looked over her scrutinizingly.
He at once saw that she was a girl unaccustomed to drudgery, and that her clothes were of fine materials, although they were fast growing shabby.
Her cheeks were rosy from plenty of exercise in the sun and air, her figure was rounded, and her carriage graceful.
She did not resemble in the least the sallow-faced specimens of womanhood who swarmed over Denton, Day & Co.'s various departments, but these very differences seemed to influence him against her. He wanted girls with experience, and experience, in their line of business, meant haggard expressions and sallow faces.
His answer was as heartless as crisp words could make it.
"Can't do it! The thing would be ridiculous! We have no time nor inclination to break in green hands, besides, we've got help enough at present; it's almost our dull season."
"But I would be a cash girl, anything!" the girl urged, eagerly. "Oh, I need work so badly, and I've been all over the city!"
The tears had risen to her eyes and were trembling on her lashes. She clasped her hands entreatingly as the superintendent rudely turned his back upon her.
"Can't do it, I tell you, so there's no use taking up any more of my time! Well, what is it, Watkins?"
The question was addressed to an employee, a pale, slim young man, who had just entered the office.
"Excuse me, Mr. Forbes, but there's three clerks absent to-day. They have sent word that they are sick. Mr. Gibson told me to tell you."
"Who are they, do you know?"
Mr. Forbes spoke sharply, his face flushing with anger.
"Miss Jennings and Miss Brown--" began the young man, but his superior stopped him before he could finish.
"That Miss Jennings is faking! She is no more sick than I am! This is the third time this month that she has staid away because of sickness! It's probably an excuse to go on some picnic or other. Tell Mr. Gibson that I say to fine her double the regular amount. We must put a stop to this sham sickness among the women clerks; it's getting too frequent!"
"But I am sure Miss Jennings is sick," began Mr. Watkins, impetuously. "You should hear her cough! And I know her mother died of consumption."
"You know too much for your own good, Watkins," broke in the superintendent, sharply. "Just keep your knowledge to yourself if you wish to hold your position in this establishment!"
A flush rose quickly to the young man's brow. He bit his lips and locked his fingers together nervously.
It was plain that another word would have meant his immediate discharge, and there was an invalid mother depending upon him. He was obliged to hold his peace, though the words almost choked him. "Then I am to tell Mr. Gibson to double Miss Jennings' fine."
The superintendent broke in upon him again in his snappiest manner.
He had suddenly turned and caught sight of the timid young applicant, who was standing almost motionless in the centre of the office.
"No!" he roared out, angrily. "Tell him to discharge Miss Jennings at once! Here is a girl he can take on in her place. She's green, but Miss Fairbanks, the buyer, can train her."
"Oh! no, sir! Not for the world!"
It was a cry of almost horror that issued from the young girl's lips. Even Mr. Forbes looked startled, and he was not usually startled at anything.
The applicant was standing before him now, with her head held high and her blue eyes flashed like diamonds over his shameful proposition.
"Oh, no, sir! I beg that you will not dream of doing such a thing. I would starve before I would deprive that poor girl of her position. If you have no place for me, I will go at once. If I were to take her place it would be a cruel injustice!"
She looked him fearlessly in the face as she spoke the words. Her whole manner had changed. She was timid no longer.
Mr. Forbes stared at her curiously for half a minute. He saw that there was a spirit in her that would make her valuable in business.
In an instant his manner changed to a studied indifference. He rubbed his hands together gently, toying with a fine ring upon his finger.
"But I shall discharge Miss Jennings any way, so if you do not accept the position I will give it to some one else," he said. "You can take it or leave it. Decide quick; which is it?"
For the space of a second the applicant wavered, but in that second she read something in Mr. Watkins' expression. His look was unmistakable. He was waiting to see if she faltered in her decision.
She raised her head and looked Mr. Forbes squarely in the eyes.
"I thank you, sir, for your offer," she said, as calmly as she could, "but I would rather die than do anything I considered wrong, and this act of yours is both wicked and unjust! God will punish you for your cruelty to that poor Miss Jennings!"
She turned and walked toward the door, leaving Mr. Forbes and Mr. Watkins both staring after her.
It was the second time that the young girl had succeeded in startling the superintendent, but this time she had accomplished far more than she knew, for her few words fell upon the brain of the business man with a significance that for a moment almost overcame him. Under favorable conditions far less thrilling words than these have taken root and yielded a bountiful harvest, but the time for this man's awakening was at hand. His only son, a youth of nineteen, was lying critically ill at home, and, while Mr. Forbes was worldly, he was also unusually superstitious, and her words, "God will punish you," rang in his ears like a blast from a trumpet.
Almost involuntarily he took a step forward. He could not explain so unusual an action.
"Wait!" he said, peremptorily.
The young girl paused, with her hand on the door.
"I am not so cruel as you think, miss," he said, trying to speak as sternly as ever, "so your speech just now was entirely uncalled for. If you are really in desperate need of work, I can give you a position as packer at three dollars a week. This is the best I can offer. Do you care to accept it?"
"I will take any position where I am not defrauding any one else, sir," the girl answered, quickly. "But I could not accept what belongs to another. I think that money so earned would prove a curse instead of a blessing."
The superintendent stared at her with a puzzled look.
"What is your name?" he asked, after this second scrutiny of her features.
"Faith Marvin, sir," replied the applicant, promptly.
Mr. Forbes repeated the name a little absently.
Miss Marvin watched him eagerly. Her face had flushed a little.
"I've heard that name somewhere, but I can't think where," remarked Mr. Forbes, with a glance toward Mr. Watkins, "but it don't matter about the name. Come to-morrow morning at seven-thirty, sharp, and I'll set you to work. Well, what is it, Jackson?"
Another employee had entered hurriedly.
As he stood directly in her way, Miss Marvin could not leave the office at once, so she was forced to hear the conversation that followed.
"There's one of them Government Inspectors on the first floor, sir," reported the newcomer, "and she's a sharp one, I can tell you! Mr. Gibson wants to know if you'll come down and see her. It's the lavatories, sir; she's determined to see 'em."
The change that came over the superintendent's face at this announcement was astonishing. His naturally florid features grew as red as a blaze, and he actually increased in size as he swelled with indignation.
"Another of those prying, inquisitive people, hey!" he cried furiously. "Another spy to look over the store and report to the Board of Health that our plumbing is out of order! Tell Mr. Gibson I'll come down at once, and see here, Jackson, tell him to keep her on the first floor. I'll send the porter to the basement to open the windows. They shall not get ahead of me, the impudent creatures. The firm of Denton, Day & Co. is not going to waste money on new-fangled sanitary improvements just to please a lot of cranks with sensitive noses!"
Mr. Jackson hurried away at once to report to the manager, Mr. Gibson, leaving his employer still fuming and growing angrier every minute.
He was so terrible in his anger that Miss Marvin was glad when she was able to slip through the door at last and pick her way through the group of applicants, who were still patiently waiting.
Mr. Forbes took no notice of her departure, as he was pushing back the papers on his desk, preparatory to closing it.
Suddenly he uttered an exclamation that made Mr. Watkins jump. He had been looking over a file of letters, but turned quickly to see what was the matter.
"Quick, Watkins, stop her! Stop her!" cried the superintendent, sharply. "There were five hundred dollars on my desk ten minutes ago! It's gone, every cent of it. Quick, I tell you. Stop her!"
Mr. Watkins was over to the door before he asked the question.
"Faith Marvin, that girl that was looking for a job. The money was on the desk while she was here in the office. She's stolen it and gone, and to think, I offered her a position!"
Mr. Forbes ran his hands through his hair and glared at Mr. Watkins.
"Well, why don't you go?" he thundered, as the young man stood stock still, staring at him like a dummy.
Mr. Watkins hurried from the office on his disagreeable errand. He would have staked his all that the girl had not touched the money.
Mr. Forbes made a hurried search through his desk while the young man was gone. He was so upset about his loss that he had forgotten the Government Inspector completely.
The five hundred dollars was not to be found and Mr. Forbes was allowing his temper full vent--through the usual medium of blasphemous profanity.
He was so positive that the girl would be caught at once that he almost gasped when Mr. Watkins came back without her.
"She's gone, sir," said the young man, shortly. "The detective here saw her go out. She went down the elevator and out the side entrance. Bob's description of her is all right. I am sure it was Miss Marvin."
Bob Hardy, a store detective, came in while Mr. Watkins was speaking.
"I'm right, sir; couldn't be mistaken. She was out like an arrow," he said, respectfully.
"And to think that I was stupid enough not to take her address, but probably she would have lied about it. Those creatures are always tricky," snarled the superintendent.
The detective took a step forward and removed his hat.
"There'll be no trouble in finding her, sir," he said; "I know who she is. I've seen her a dozen times before, and I'm not apt to be mistaken."
The superintendent looked at him questioningly, so the officer went on:
"She's the daughter of Douglass Marvin, who used to keep a bookstore in this block. Denton, Day & Co. put him out of business when they opened their book department. He committed suicide soon after he failed. He left a wife and this daughter, and not a penny."
"Then the deed was deliberate!" cried Mr. Forbes, almost choking with anger. "The girl is trying to square accounts for what we did to her father!"
Mr. Watkins uttered the word with extraordinary daring.
"She came here to look for a job, and you have offered her one, Mr. Forbes! Mark my words, she'll be on hand to-morrow morning at half-past seven!"
The superintendent turned upon the speaker with a perfect thundercloud darkening his face.
"Perhaps, as you know so much, Watkins, you can explain about the money!"
Before any one could answer the door opened and Mr. Jackson came in again.
"Please, Mr. Forbes, the manager says come down quick, sir!" he cried, with a grin. "He can't keep that Government woman out of the basement much longer."
A GLIMPSE OF THE DARKNESS.
When Faith Marvin reached the employees' entrance of Denton, Day & Co.'s department store the next morning at half-past seven, she was shown into a room that was a sort of cloak-room, lunch-room and lavatory combined, in the basement of the building.
The place was poorly lighted and badly ventilated, and there were fully two hundred women and girls crowding and jostling each other while they hung up their wraps and put on false sleeves and black aprons.
For a while the din was confusing, but Faith soon began to see and hear distinctly.
She was amazed and then horrified at the snatches of conversation she heard. Even a little cash girl used language that was almost profanity, and others made remarks of a most heartless nature.
Here and there Faith saw a face that looked different from the rest. They were mostly pale, pinched faces, bearing deep lines of care, but they all looked stolid, hardened and indifferent.
"I suppose it's the hard work and worry," whispered Faith, involuntarily. Just then she felt some one tapping her smartly on the shoulder.
She turned quickly and confronted a woman about her own height, who had the sharpest pair of eyes that Faith ever remembered seeing.
"Is this Faith Marvin?"
The woman spoke softly, but her voice was cold and metallic.
"It is," answered Faith. "I was told to come this morning. Can you give me any information as to where I am to go? I see the others are all hurrying upstairs, but there is no one to direct me."
The woman had not taken her eyes from Faith's face while the young girl was talking. She seemed to be scanning her features with more than ordinary curiosity.
The question was asked by the woman in a business-like manner, but as Faith hesitated before answering the sharp eyes twinkled a little.
"Am I obliged to give my address?" asked Faith very slowly.
"Certainly--it's the rule of the house."
The woman frowned as she answered.
Faith gave her address in a faltering voice. She had hoped to be able to keep that a secret.
The woman wrote down the address on a piece of paper.
"A mother and father?" was the next brief question.
Faith's face was scarlet now, but she answered promptly.
"A mother, yes; but my father is dead. He was Douglass Marvin. He owned a bookstore in this block. When Denton, Day & Co. opened their book department my father was ruined."
The woman looked at her enviously as she asked the next question.
"How did you happen to come to this store to look for work? Don't you resent the injury that was done to your father?"
In a second Faith Marvin's eyes filled with tears.
"Oh, no!" she cried hastily. "I bear no resentment! I know it is always the weak who must suffer! I came here because I was desperately in need of work. My mother's health is failing and we are penniless."
"Well, it's lucky you're so forgiving," said the woman with a peculiar stare; "but come, you must report to Miss Fairbanks, the buyer in the ribbon department! She's on the first floor. I'll take you to her."
Miss Fairbanks looked Faith over almost as sharply as the other woman had done.
She was short-handed that morning, so there was no time for preliminaries.
"Ever work in a store before?" was her first business-like question.
"No, madam," said Faith timidly; "I have had no experience at all, but I am sure I shall learn quickly if you will be so kind as to teach me."
She was beginning to tremble a little for fear the woman would not try her.
"Oh, I guess you'll do if you are not too stuck up," said the buyer carelessly. "Girls who have never worked in a store always think they know it all, and that sort of thing doesn't go, not in my department!"
She led Faith up to one of the gates at the ribbon counter and showed her how to crawl up to the packer's desk above the shelves, where the stock was kept.
"Now, when one of the saleswomen hands you up a check and some ribbon you must measure the ribbon carefully to see that the firm is not being cheated," she explained in a shrill voice, "and if one of the girls makes a mistake report it to me immediately."
Faith was up by this time and trying to accommodate herself to the awkward position, while she listened intently to all the buyer's instructions.
The packer's desk was so low that it cramped her limbs even in sitting, and Faith soon saw that she was older and larger than any other girl in that position on the floor.
This fact alone made her feel awkward and uncomfortable, and when she saw one of the clerks looking up at her and tittering she blushed and nearly cried through sheer embarrassment. To add to her nervousness she soon noticed that two men, who were standing in one of the aisles, were watching her every movement for some reason or other. She was thankful when the checks and goods began to come up. It was a relief to keep her eyes on the different packages.
Faith had never had much experience in doing up parcels, but she managed very nicely after her hands stopped trembling.
Long before noon she was aching in every muscle. The dust that rose from the floor was irritating her throat and the store was so hot that her head was aching.
She looked down at the clerks, who had been on their feet steadily since eight o'clock, and began to understand the callousness of their expressions. A great throb of pity for them, rather than for herself, dimmed her eyes for an instant so that she could not see her packages.
During that first few hours Faith could not help noticing how often Number 89 sent up goods to be wrapped. There were double as many sales to her credit as to any of the others at the counter, and at a leisure moment she leaned over and looked down at her.
Just as she did so Number 89 was seized with a fit of coughing. It was over in a minute, but was extremely severe while it lasted.
In spite of herself Faith could not resist glancing at her often, and once when she caught her eye she smiled at her pleasantly.
The effect was magical.
Number 89 soon handed up a check and three yards of ribbon, and as their hands met over the goods she caught and squeezed the "packer's" little finger.
"I'm sorry you have such a cough!"
Faith whispered the words quickly.
Number 89 was about to reply when Miss Fairbanks, the buyer, passed the counter.
"No loitering, Miss Jennings! Don't you see there are customers waiting? Forward at once! And you, packer, attend to business! I see you have goods in your hands. Wrap them up this minute!"
SOME UNPLEASANT INFORMATION.
The novel opens in the superintendent's office, where a seventeen-year-old girl named Faith applies for work at a department store described as a "monster" staffed by "pale-faced women" and "narrow-chested men." The superintendent, Mr. Duncan Forbes, demands she "talk fast" and produce references, setting a tone of relentless pressure. Faith's plea for mercy toward a discharged employee is met with Mr. Denton's curt refusal, yet she persists, arguing that better conditions would make clerks "more courteous" and "more loyal." Her speech culminates in a prayer to be God's "torch-bearer," a phrase that signals the novel's blend of social critique and religious fervor.
The Store as a Moral Battleground
The excerpts present the department store as a place of physical and spiritual trial. The opening chapter emphasizes the ceaseless labor of "cash girls" with "waxen cheeks" and the anxious queue of applicants. Faith's plea to Mr. Denton reveals the toll: clerks grow "faint and sick," their backs ache, and they cannot sleep. She contrasts the store's harshness with a divine intention that men should "protect us from the real drudgery of life." This framing turns the workplace into a test of faith and character, where the struggle for survival is also a struggle for the soul.
Faith's Voice and Its Limits
Faith's speeches in the excerpts are the novel's moral engine. She speaks of being "forced" to see sorrow and of praying to "relieve it." Her language is earnest and direct, but the excerpts also show her naivety: she believes a single conversation can reform the store. The chapter titles—"A Fiendish Proposition," "A Death in the Cloak-Room," "The Poisoned Candy"—hint at darker events beyond the excerpts, suggesting that Faith's optimism will be tested. The reader must weigh her idealism against the grim realities hinted at but not fully shown.
The Partners and Their Ambiguity
Mr. Denton and Mr. Forbes are presented as contrasting figures. Forbes is brusque and dismissive, while Denton, after Faith's plea, pats her shoulder and vows to change. Yet later, at Miss Jennings' funeral, Mr. Day speaks blandly of hoping the death will "prove beneficial to our employees" in religious matters, making Faith shudder. This moment suggests that the partners' reform may be superficial or self-serving. The excerpts leave unclear whether Denton's conversion is genuine or whether the store's evils are too entrenched for one person to fix.
Structure and Suspense in the Chapter Titles
The table of contents reveals a melodramatic arc: from "A Humble Beginning" through "The First Insult," "A Fiendish Proposition," and "A Death in the Cloak-Room" to "The Poisoned Candy" and "Mag Brady's Arrest." These titles promise escalating crises and moral confrontations. The excerpts cover only the early chapters, so the reader must infer the nature of the "fiendish proposition" or the circumstances of the death. The titles also introduce a thief, a fortune, and a confession, indicating a plot that intertwines social reform with personal drama.
Readers should attend to the tension between Faith's religious rhetoric and the store's material realities. The excerpts show her as a catalyst for change, but the chapter titles warn of obstacles and betrayals. The novel's title poses a question—"For Gold or Soul?"—that the excerpts do not answer. A first reading might track how Faith's idealism survives the store's corrosive environment, and whether the partners' reforms are genuine or merely cosmetic.
Leo Ramirez
1 month agoJames Wilson
3 weeks agoGrayson Mitchell
1 week agoElijah Williams
1 month ago-
Kelly Jamie Conner - 1 month ago
{'review_type': 'neutral', 'content': "This book provides an interesting perspective on the retail industry and the ethical dilemmas within a large department store. The narrative is detailed, and the social commentary is relevant. However, the pacing is uneven, with some sections dragging on. Additionally, the characters could have been developed more deeply. Overall, it's a decent read for those interested in historical business fiction."} -
Darlene Cox - 1 month ago
{'review_type': 'negative', 'content': "Despite an interesting premise, this book fails to engage. The plot is predictable, and the writing feels preachy, trying too hard to make a moral point. The characters are flat and unrelatable, and their decisions seem forced. The story lacks a compelling drive, making it hard to finish. I wouldn't recommend it unless you're desperate for this niche topic."} -
Michelle Andrews - 2 weeks ago
{'review_type': 'positive', 'content': "For Gold or Soul is a fascinating look at the inner workings of a great department store in the early 20th century. The story is both educational and engaging, exploring themes of capitalism, morality, and human ambition. The characters are well-crafted, and the plot keeps you invested until the end. It's a thought-provoking read that offers insight into American business history. Highly recommended."}
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Evelyn Scott
3 weeks ago